The Best Storage Unit Companies: A Comprehensive Review

‍Are you in need of extra storage space? Whether you’re downsizing, decluttering, or need a place to store your belongings temporarily, finding the right storage unit company is crucial. Having numerous options can make it challenging to pick the right one for your requirements. That’s why we’ve conducted in-depth research on the top storage unit companies in the industry. This article comprehensively reviews the five best storage unit companies, highlighting their key features, pricing, customer service, and security measures.

What to Look for in a Storage Unit Company

Before we dive into the specifics of each storage unit company, let’s discuss the key factors you should consider when choosing a storage solution. These factors will help you narrow your options and find the best fit for your needs.

Low Prices

Cost is an essential consideration when selecting a storage unit company. Search for a company that gives you reasonable prices without giving up on quality. Our findings show that the usual monthly expense for a storage unit is around $180. Yet, costs may change based on where, how big the unit is, and its extra features.

Positive Reviews

Customer reviews are a vital resource when evaluating storage unit companies. Look for a company with a solid reputation and positive customer ratings. Low prices mean little if the company charges hidden fees or has rude customer service representatives. Review reviews and testimonials to understand the company’s reliability and customer satisfaction.

Convenient Locations

Convenience and ease are critical when it comes to storage unit companies. It’s essential to find a facility that is easily accessible from your location. We recommend looking for a company with a substantial number of locations, ideally around 1,200 or more. This ensures that you can find a facility near you and easily access your belongings whenever needed.

Reliable Security

When storing your valuable belongings, security is of utmost importance. Look for a storage unit company that prioritizes safety and has up-to-date security systems. Features such as password-protected gates, 24-hour video surveillance, alarmed units, and well-maintained storage spaces are crucial in keeping your items safe. Check the storage company’s website for more detailed information on its security offerings.

Now that we’ve established the key factors to consider, let’s dive into the top five storage unit companies and explore their unique features and benefits.

Top 5 Storage Unit Companies in the Market

Let’s take a closer look at some of the leading storage unit companies in the market:

1. SecureSpace Self Storage

Discover peace of mind at SecureSpace! SecureSpace Self Storage stands out as a top-tier choice in the self-storage industry. At SecureSpace, it makes sure everything is easy for you. Our locations are made with you in mind, so you’ll have a smooth and hassle-free experience. From our user-friendly website allowing easy reservations and payments to the convenience of signing contracts online, managing your storage needs has never been smoother. Its prime locations, strategically situated for accessibility, provide a hassle-free journey with straightforward access from major roads. Experience the ease of our thoughtful amenities, including complimentary Wi-Fi, well-kept restrooms, and intelligent electronic gates. Security is paramount, and our state-of-the-art systems, monitored by vigilant in-store and offsite teams, ensure the utmost protection. Friendly and skilled Store Managers stand ready to assist, supported by a responsive call center and online chat options. With a commitment to integrity, transparency, collaboration, and respect, we are dedicated to safeguarding your possessions as if ours—Trust SecureSpace – where your storage needs are met with care and reliability.

Services:

Diverse Storage Options: SecureSpace offers a range of storage unit sizes, including 5×5, 5×10, 10×10, 10×20, and more, catering to both personal and business storage needs.
Climate-Controlled Units: The availability of climate-controlled units ensures that your belongings remain in optimal conditions, regardless of the weather.
Convenient Online Experience: Their user-friendly website allows for easy reservations, payments, and contract signing from your computer or mobile device, saving you time.
Quick Move-In: You can move in on the same day during gate hours, providing flexibility and convenience for your storage needs.
Well-Maintained Facilities: Their storage facilities are kept clean, well-lit, and organized, ensuring a pleasant and hassle-free experience.
Outstanding Customer Service: With knowledgeable and friendly store managers, a call center, and online chat support, SecureSpace prioritizes providing excellent customer service.

Pros:

Convenient Locations: Strategically positioned near homes and businesses, their locations offer easy access from major roads, making storing and retrieving your items hassle-free.
Useful Amenities: Free Wi-Fi, well-maintained lobbies, clean restrooms, and business centers enhance your overall storage experience.
Clean and Tidy Facilities: SecureSpace prioritizes cleanliness, ensuring that all areas, from storage units to main lobbies, are consistently well-maintained and well-lit.
Online Reservations and Payments: Their seamless digital experience lets you reserve, pay, and sign contracts online, saving you time and effort.

Cons:

Limited Availability: As a rapidly growing company, availability may depend on the location and unit size.

Impressive Security:

SecureSpace Self Storage facilities boast state-of-the-art security systems, with 24/7 monitoring by on-site staff and offsite security teams, ensuring your belongings are always safe. With our stringent security measures, you can relax knowing that your possessions are well-protected against potential threats.

Availability:

SecureSpace Self Storage provides secure storage units across various locations, including Camarillo, CA; Titusville, FL; Piscataway, NJ; Kearny, NJ; and Staten Island, NY. Their facilities are practical and accessible, ensuring your possessions are protected and readily available whenever needed.

In summary, SecureSpace offers a comprehensive range of storage solutions focusing on exceptional customer service, convenience, and top-notch security. Their user-friendly online platform, strategic locations, and commitment to cleanliness make them a reliable choice for both personal and business storage needs.

2. Extra Space Storage

Extra Space Storage stands out as a good-tier choice in the self-storage industry, offering an ideal blend of affordability and accessibility. With a sprawling network of over 2,000 locations across the United States, it caters to a diverse range of storage needs. The company’s strength lies in its provision of various vehicle storage solutions, climate-controlled units, and a comprehensive selection of storage sizes. However, amidst its benefits, some caution is warranted due to a mix of customer reviews and the potential for rent increases. Extra Space Storage remains a compelling option if balancing cost-effectiveness with convenience is paramount.

Service and Features:

Security measures, including video surveillance, alarms, and resident property managers, are standard across all Extra Space Storage facilities.
The company offers a variety of storage sizes, ranging from small closet-sized units to larger garage-sized units, with climate-controlled options available.
Extra Space Storage caters to business storage needs with warehouses, flexible office spaces, and commercial storage solutions.
Insurance coverage options are available for an additional monthly fee, offering protection against various risks, including water damage, fire, and theft.
Booking online is recommended for cost savings, as it’s often cheaper than calling or visiting in person.

Costs

Extra Space Storage’s affordability stands out, with its average monthly storage cost of $160 coming in $30 below the national average of $190. The following price breakdown is provided for different unit sizes:

Small: $60 per month
Medium: $150 per month
Large: $260 per month
Vehicle: $180 per month

Pros:

Diverse Vehicle Storage: Extra Space Storage offers various types of vehicle storage, including RVs and indoor units for different vehicle sizes.
Climate-Controlled Units: The availability of climate-controlled units ensures protection against temperature extremes and helps preserve sensitive items.
Convenient Packing Supplies: The company provides packing supplies, making the storage process more convenient for customers.
Versatile Storage Sizes: Extra Space Storage caters to different needs with a wide range of storage unit sizes, accommodating anything from small items to vehicles.
Extensive Nationwide Reach: With over 2,000 locations spread across the US, Extra Space Storage provides easy access for customers in metropolitan areas.

Cons:

Mixed Customer Reviews: Despite its popularity, Extra Space Storage receives below-average customer feedback, indicating potential service quality concerns.
Rent Increases: Customers might face high rent increases over time, potentially impacting the initially low prices.
Move-Out Notice Period: The requirement of 10 to 15 days notice before moving out could be less flexible for customers with sudden storage needs.

Impressive Security

Extra Space Storage places high importance on safeguarding your belongings. Unlike many storage unit companies that provide limited information about their security measures, Extra Space Storage offers a comprehensive breakdown of their security features. These include electronic gate access, on-site resident managers, 24-hour video surveillance, alarmed units, and floor-by-floor security access.

Nationwide Availability

With Extra Space Storage, you can find a facility in 41 states across the country. Their wide range of places guarantees that you can quickly locate a storage unit close to you. Additionally, Extra Space Storage provides 24/7 access, allowing you to retrieve your belongings at any time.

3. Public Storage

Public Storage is a prominent player in the self-storage realm, having emerged in 1972 as a stalwart in the industry. With a widespread network spanning over 40 states, it offers versatile storage solutions for both individuals and businesses. The company has earned its reputation by focusing on top-notch customer service and offering various storage unit sizes along with options for vehicle storage. Public Storage’s user-friendly app adds a modern touch, granting renters control over their accounts and access hours. While its climate-controlled units ensure item preservation, considerations about availability and potential rent increases should be weighed.

Service Offerings:

Public Storage boasts an impressive array of storage solutions that accommodate various needs:

Storage Unit Sizes: With options ranging from 5’x5′ to 10’x25′, Public Storage offers diverse unit sizes suitable for storing items ranging from a large closet to six rooms’ worth of belongings.
Vehicle Storage: The company also provides vehicle storage, including uncovered, covered, and enclosed options. These spaces cater to different vehicles, from cars to oversized vehicles.
Extended Access Hours: Public Storage’s app grants renters extended access hours beyond the traditional business hours. This app-based access enhances convenience.

Pricing:

While Public Storage provides a host of advantages, it’s important to consider the pricing structure:

Standard Storage Unit: Prices start at $70 per month for a small unit and go up to $300 for a large unit.
Climate-Controlled Storage Unit: Climate-controlled units offer added protection, with prices ranging from $100 for a small unit to $310 for a large unit.
Vehicle Storage: Vehicle storage starts at $250 per month.

Pros:

Comprehensive Account Management: Public Storage’s app provides an intuitive platform for users to manage their storage accounts efficiently. With features like bill payment, gate access, and settings updates, the app streamlines the storage experience.
Climate-Controlled Units: Addressing the diverse storage needs of its clientele, Public Storage offers climate-controlled units. These units are particularly beneficial for safeguarding items sensitive to temperature fluctuations.
Flexible Contracts: Public Storage’s month-to-month contracts provide renters with flexibility. This adaptable approach is ideal for those seeking short-term storage solutions.

Cons:

Limited Availability: Public Storage’s coverage extends to over 40 states, yet it remains unavailable in some regions. This geographical limitation could restrict potential customers from accessing their services.
Rent Increase Concerns: Some customers have voiced complaints regarding high rent increases. This factor could affect long-term affordability and tenant satisfaction.
Lack of Collaboration: Public Storage does not collaborate with shipping or moving companies, potentially limiting convenience for those seeking comprehensive moving and storage solutions.

Top-Tier Customer Service

Public Storage may not offer as many amenities as some of its competitors, but it knows how to keep its customers happy. With its friendly staff and clean, well-lit facilities, Public Storage has garnered high praise from online reviewers. While the prices may be slightly higher than other companies, the quality of service and peace of mind makes it worth it.

Great Vehicle Storage

Public Storage stands out when it comes to offering storage options for vehicles. Whether you need uncovered outdoor Storage, covered outdoor Storage, or garage vehicle storage, Public Storage has you covered. With reliable and friendly staff, you can trust that your valuable vehicles will be well taken care of.

4. CubeSmart

CubeSmart stands out as a versatile storage solution catering to diverse needs. Operating in 40 states, it offers various storage options, from lockers to spacious units, with added advantages like contactless rentals. Its mobile app facilitates account management, while premium perks, such as professional organizing and remote video monitoring, enhance convenience. CubeSmart extends military and referral discounts, plus free truck usage. However, its costs might be higher than alternatives, especially for climate-controlled spaces. While boasting customization options, like shelving and lighting, some locations lack 24-hour access and video surveillance. CubeSmart’s appeal lies in its extensive perks, even though pricing and security considerations may vary.

Services offering:

Wide Range of Unit Sizes: CubeSmart offers a comprehensive range of storage unit sizes, from small lockers to large units suitable for a five-room house. This variety allows customers to select the size that best fits their storage needs.
Contact-Free Rentals: CubeSmart offers a contact-free rental process called “SmartRental.” Customers can rent units online, receive access information via email, and manage their accounts through the CubeSmart mobile app.
Flexible Lease Terms: CubeSmart provides flexible month-to-month lease terms, catering to both short-term and long-term storage needs. This allows customers to adjust their storage plans as required.
Business Services: Many CubeSmart locations provide free business services, including Wi-Fi, printing, copying, faxing, workstations, coffee, and lounge areas, making it convenient for business customers.
Special Deals and Discounts: CubeSmart offers various discounts and deals, including military discounts for active members, referral discounts, and discounted or free moving truck options for shorter durations.
Climate-Controlled Units: CubeSmart units typically offer climate control, ensuring that stored items are protected from temperature and humidity fluctuations.
Customization Options: CubeSmart allows customers to customize their storage units with features like shelving, lighting, and remote video monitoring for added security.

Pros:

Variety of Sizes: CubeSmart provides a good selection of storage unit sizes, accommodating different storage requirements. From small lockers for a few items to larger units for the contents of a full house, they cover a broad range.
Special Deals: CubeSmart offers various deals, including discounts for active military personnel and college students. These discounts can help you save on storage costs.
Accepts Deliveries: CubeSmart allows customers to have deliveries sent directly to their storage units, which can be convenient for businesses or individuals who require this service.

Cons:

Limited Availability: CubeSmart is not available in Hawaii or Alaska, which could be a drawback if you’re located in those states.
Security Concerns: While some locations offer video surveillance and 24-hour access, this is not consistent across all locations. Some facilities might lack these security measures, potentially raising concerns for customers.
Customer Reviews: There have been reports of poor customer reviews for CubeSmart, which might indicate issues with customer service or other aspects of their operation.

Pricing:

CubeSmart’s pricing varies based on location and unit size. While its national average is approximately $200 per month, this cost includes features like climate control and elevator access that may warrant a higher price. Online reservations often offer lower rates compared to in-store rentals. Average monthly costs for different unit sizes are as follows:

Small (5 feet by 5 feet or 5 feet by 10 feet): $90 – $120
Medium (10 feet by 10 feet or 10 feet by 15 feet): $160 – $200
Large (10 feet by 20 feet or 10 feet by 30 feet): $275 – $300

Useful Perks

CubeSmart goes above and beyond in providing additional perks to enhance your storage experience. They offer free amenities such as workstations with printers, Wi-Fi, and lounge areas with fresh coffee. CubeSmart even provides free truck rental for up to two hours, which is a significant benefit when you’re moving furniture or larger items.

Life Storage — Good Security

While Life Storage may have fewer locations than other companies, it stands out for its top-of-the-line security measures. If security is your main concern, Life Storage is an excellent choice. Although their prices may be slightly higher than others, you can be confident that your belongings are well-protected.

5. Neighbor.com

Neighbor.com is a disruptive self-storage platform likened to the Airbnb of Storage. Users can list unused spaces, from closets to barns, for storage rentals, offering convenience and cost savings compared to traditional storage facilities. Hosts inspect and approve items stored, while renters can access their belongings as agreed. The platform boasts 500% growth in its first two years, attracting users with its tailored approach to Storage. Despite service fees, Neighbor.com provides a lucrative opportunity for hosts to monetize their space and renters to save money. The platform’s emphasis on safety and protection ensures a secure experience for all parties involved.

Service offers:

Here are key features and services offered by Neighbor.com

Disruptive Model: Neighbor.com introduces a disruptive peer-to-peer self-storage model that allows individuals with unused space to rent it out, similar to Airbnb for Storage.
Wide Range of Storage Options: Neighbor.com offers a diverse range of storage options, from small closets to large barns, catering to various storage needs.
User-Controlled Pricing: Users have the autonomy to set their own prices for the storage space they are offering, enabling flexible pricing based on the market and location.
Secure and Transparent Process: The platform allows space owners to inspect and approve items stored by renters, ensuring security and transparency in the storage arrangement.
Safety Precautions: Neighbor.com enforces a list of restricted items, including potentially dangerous or prohibited items, ensuring a safe environment for both hosts and renters.
Renter’s Insurance: The platform provides up to $25,000 of renter’s insurance against theft, providing an added layer of protection for users’ belongings.
Easy Listing Process: Listing a storage space on Neighbor.com is straightforward, involving the creation of a listing, setting prices, and providing details about the space.
Community Building: Neighbor.com facilitates connections within local communities, allowing individuals to benefit from unused space while fostering community interaction and collaboration.

Pros:

Renter Protection: Neighbor.com provides up to $25,000 of renter’s insurance against theft, enhancing peace of mind for those storing valuable possessions.
Host Protection: Hosts are safeguarded with up to $1,000,000 in liability protection, ensuring their property remains secure.
Free Listings: Neighbor.com allows hosts to list their spaces for free, making it accessible to anyone with available storage space.
Verified Hosts: The platform verifies hosts, enhancing the trustworthiness of listings and users.
Cost-Effective: Neighbor.com’s model typically offers better deals than traditional storage facilities due to its lower overhead costs.

Cons:

Service Fees: Neighbor.com charges a service fee for each monthly payment, potentially affecting the total earnings for both hosts and renters.
Limited Access Convenience: Access to stored items might be less convenient compared to traditional storage facilities.
Quality Variability: The condition of storage spaces can vary depending on the hosts’ upkeep.

Pricing:

The amount hosts can earn varies based on the size, location, and convenience of the storage space. For instance, a basement or garage in Los Angeles can fetch around $150 per month. Hosts in popular areas may earn even more.

A New Self-Storage Experience

Neighbor.com offers an out-of-the-box solution to self-storage. Through their app or desktop website, you can book storage spaces offered by verified hosts. The variety of storage options is vast, ranging from small closets to entire driveways. The app allows you to input payment and identity information, and you can communicate directly with the host to discuss storage details.

Host and User Protection

One of the main concerns when using Neighbor.com is the safety of your belongings. However, Neighbor.com has implemented robust trust and safety programs to protect both users and hosts. Verified host reviews help you choose the most reliable hosts, and the platform prioritizes user and host protection, ensuring a secure storage experience.

How to Rent a Storage Unit: Step-by-Step Guide

Renting a storage unit is a simple process. Follow these steps:

Assess Your Needs: Determine the size of the unit you require based on the items you want to store.
Research Companies: Research different storage unit companies to find the ones that match your criteria.
Visit the Facilities: Visit the facilities of your shortlisted companies to inspect the units and security measures.
Choose the Right Size: Select a unit size that provides enough space for your items without excessive room.
Understand the Lease Agreement: Thoroughly read and understand the lease agreement before signing.
Move-In Process: Pack your items properly, transport them to the unit, and arrange them systematically for easy access.

Tips for Maximizing Your Storage Space

Make the most of your storage unit space with these tips:

Proper Packing Techniques: When you’re packing your storage unit, remember to use strong boxes that can handle being stacked. Delicate items should be wrapped carefully in bubble wrap or packing paper to avoid any damage. It’s a good idea to label each box clearly so you can easily know what’s inside later on.
Organization Strategies: Arrange your items in a strategic manner. Place items you might need more frequently near the front of the unit for easy access. Group similar items together and consider creating aisles or pathways to navigate through your unit without having to move everything around.
Using Shelving and Racks: Invest in shelving units or racks to take advantage of vertical space. This helps in avoiding clutter on the floor and maximizes the use of available space. For safety, place heavier items on lower shelves and lighter ones on top.
Utilizing Storage Bins: Storage bins are great for keeping smaller items organized and protected. Opt for clear bins so you can easily see the contents without having to open each one. Label the bins to quickly locate specific items.
Furniture Disassembly: If storing furniture, disassemble it if possible. This reduces the space it takes up and allows for more efficient arrangement. Keep all screws and parts in a labeled bag taped to the furniture piece for easy reassembly later.
Creating a Layout Plan: Before placing items in your storage unit, sketch out a basic layout plan. Decide where larger items, shelves, and aisles will be placed. This can help you visualize the organization and ensure everything fits well.
Leave a Pathway: When arranging items, leave a clear pathway from the entrance to the back of the unit. This makes accessing items at the back easier without moving everything in the front. Regularly check and adjust your layout as you add or remove items.

Remember, efficient organization and smart use of available resources are the keys to maximizing storage space. By following these tips, you’ll be able to make the most of your storage unit and keep your belongings easily accessible and well-protected.

Common Mistakes to Avoid When Using Storage Units

Here are five common mistakes to avoid when using storage units:

Poor Packing: Inadequate packing can result in damage to your belongings. Ensure proper cushioning and organization to prevent breakage during Storage.
Neglecting Security: Always prioritize security. Lock your storage unit securely and follow any recommended security procedures to safeguard your items from theft or damage.
Not Labeling Boxes: Labeling your boxes is essential for easy retrieval. Avoid the hassle of searching through unlabeled boxes by clearly indicating the contents of each box.
Ignoring Climate Control: Without climate control in your storage unit, items that are sensitive such as electronics, documents, and furniture, could be harmed by extreme temperatures or humidity. Choose a climate-controlled unit when necessary.
Inadequate Planning: Rushing into Storage without a clear plan can lead to disorganization and difficulty in accessing your items. Create a storage layout and keep an inventory to streamline your storage experience.

By avoiding these common mistakes, you can make the most of your storage unit and ensure the safety and accessibility of your belongings.

Self-Storage FAQ

What is the best storage unit company overall?

Extra Space Storage is our top pick for the best storage unit company overall. With numerous locations, low prices, and impressive security measures, it offers a well-rounded storage solution.

What is the most affordable storage unit company?

CubeSmart is our choice for the most affordable storage unit company. With below-average prices and various discounts, it provides a cost-effective storage solution.

Do U-Haul facilities offer storage units?

Yes, U-Haul offers storage unit options. However, their customer reviews are consistently poor, citing issues with rude staff, cleanliness, and additional fees.

How much does boat storage cost?

Public Storage is known for offering the best boat storage options. Prices can vary, but on average, boat storage at Public Storage costs about $210 per month.

How much does self-storage cost?

The cost of self-storage varies depending on factors such as location, unit size, and additional amenities. On average, a small standard storage space can cost as little as $70 per month, while larger climate-controlled units can cost up to $300 per month.

Does Public Storage offer climate-controlled storage units?

Yes, Public Storage provides climate-controlled storage units. These specialized units are ideal for items that are sensitive to extreme temperatures or humidity, such as books, leather furniture, and electronics.

Do all storage units have 24-hour access?

No, not all storage units offer 24-hour access. While many storage unit companies have facilities with 24-hour access, availability varies by location. Companies like Secure Space, Extra Space Storage, and Public Storage often offer this feature, but it’s best to check with your local facility.

Which storage unit company has the best 24-hour access?

Extra Space Storage is known for offering the best 24-hour access among storage unit companies. They have excellent reviews and prioritize top-notch security.

Recap

In summary, finding the right storage unit company is crucial when you need extra space. After conducting in-depth research on the top storage unit companies, we have determined the best options for various needs:

SecureSpace Self Storage: Best overall, with low prices, impressive security, advanced facility features, incredible customer service, and nationwide availability.
Public Storage: Best customer service, focusing on friendly staff and clean facilities.
CubeSmart: Most affordable, with low prices and a variety of discounts.
Life Storage: Good security, with top-of-the-line security measures to protect your belongings.
Neighbor.com: Peer-to-peer storage, offering a unique and affordable alternative to traditional self-storage.

When selecting a storage unit company, consider the factors that matter most to you, such as pricing, customer service, security, and convenience. With our comprehensive review, you can make an informed decision and find the best storage solution for your needs.

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