SecureSpace Management LLC (“Company” or “We”) respects your
privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when
you visit the website securespace.com (our “Website”) and our practices for
collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this Website and in email, text, and other
electronic messages between you and this Website.
It does not apply to information collected by Us offline or through any other means, including on any
other website operated by Company or any third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or
content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information
and how we will treat it. If you do not agree with our policies and practices, your choice is not to
use our Website. By accessing or using this Website, you agree to this privacy policy. This policy
may change from time to time (see
Changes to Our Privacy Policy). Your continued use of this Website after we
make changes is deemed to be acceptance of those changes, so please check the policy periodically
for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any
information to or on the Website. We do not knowingly collect personal information from children
under 16. If you are under 16, do not use or provide any information on this Website. If we learn we
have collected or received personal information from a child under 16 without verification of
parental consent, we will delete that information. If you believe we might have any information from
or about a child under 16, please contact us at privacy@securespace.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address,
telephone number, or any other identifier by which you may be contacted online or offline
(“personal information”);
- That is about you but individually does not identify you, such as your zip code; or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include
usage details, IP addresses, and information collected through cookies, web beacons, and other
tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information
provided at the time of registering to use our Website or requesting further services. We may
also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses, text messages, and the mobile number from which you send a text message) if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website and of the processing of your service
orders. You may be required to provide financial information before paying a bill through our
Website.
- Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
including:
- Details of your visits to our Website, including traffic data, location data, logs, and other
communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating
system, and browser type.
We also may use these technologies to collect information about your online activities over time and
across third-party websites or other online services (behavioral tracking). We do not honor Do Not
Track signals.
The information we collect automatically may include personal information. It helps us to improve our
Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your
individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive
of your computer. You may refuse to accept browser cookies by activating the appropriate setting
on your browser. However, if you select this setting you may be unable to access certain parts
of our Website. Unless you have adjusted your browser setting so that it will refuse cookies,
our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Certain features of our Website may use local stored objects (or
Flash cookies) to collect and store information about your preferences and navigation to, from,
and on our Website. Flash cookies are not managed by the same browser settings as are used for
browser cookies. For information about managing your privacy and security settings for Flash
cookies, see
Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of our the Website and our e-mails may contain small
electronic files known as web beacons (also referred to as clear gifs, pixel tags, and
single-pixel gifs) that permit the Company, for example, to count users who have visited those
pages or opened an email and for other related website statistics (for example, recording the
popularity of certain website content and verifying system and server integrity).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide
though it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and services
that may be of interest to you. For more information, see
Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our
target audiences. Even though we do not disclose your personal information for these purposes
without your consent, if you click on or otherwise interact with an advertisement, the advertiser
may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any
individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy
policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets,
whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in
which personal information held by the Company about our Website users is among the assets
transferred.
- To fulfill the purpose for which you provide it, including without limitation by sharing any text message and associated meta data (including your name and the mobile number from which the message was sent) that you send us with our SMS service provider so that we can respond to and manage customer support requests. Please note that your text messages and associated meta data are not sold or shared with third parties for marketing purposes.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or
regulatory request.
- To enforce or apply our service terms and other agreements, including for billing and collection
purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety
of the Company, our customers, or others. This includes exchanging information with other
companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have
created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all
or some browser cookies, or to alert you when cookies are being sent. To learn how you can
manage your Flash cookie settings, visit the Flash player settings page on Adobe’s
website. If you disable or refuse cookies, please note that some parts of this site may
then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want
us to share your personal information with unaffiliated or non-agent third parties for
promotional purposes, you can opt-out by sending us an email with your request to
privacy@securespace.com.
- Promotional Offers from the Company. If you do not wish to have your contact
information used by the Company to promote our own or third parties’ products or services, you
can opt-out by sending us an email stating your request to privacy@securespace.com.
We do not control third parties’ collection or use of your information to serve interest-based
advertising. However these third parties may provide you with ways to choose not to have your
information collected or used in this way. You can opt out of receiving targeted ads from members of
the Network Advertising Initiative (“NAI”) on the NAI’s
website.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and
from unauthorized access, use, alteration, and disclosure. All information you provide to us is
stored on our secure servers. Payment transactions are encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where
you have chosen) a password for access to certain parts of our Website, you are responsible for
keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we
do our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Website. Any transmission of personal information is at your own
risk. We are not responsible for circumvention of any privacy settings or security measures
contained on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy
policy was last revised is identified at the top of the page. You are responsible for ensuring we
have an up-to-date active and deliverable email address for you, and for periodically visiting our
Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us
at:
privacy@securespace.com or via our toll-free
number 1-877-693-6223.
Last modified: October 3, 2019