SecureSpace Management LLC ("Company" or "We") respects your
privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide
when you visit the website securespace.com (our "Website") and our
practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this Website and in email, text, and other
electronic messages between you and this Website.
It does not apply to information collected by Us offline or through any other means, including
on any other website operated by Company or any third party (including our affiliates and
subsidiaries); or any third party (including our affiliates and subsidiaries), including through
any application or content (including advertising) that may link to or be accessible from or on
the Website.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to use our Website. By accessing or using this Website, you agree to this privacy
policy. This policy may change from time to time (see
Changes to Our Privacy Policy). Your
continued use of this Website after we make changes is deemed to be acceptance of those changes,
so please check the policy periodically for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide
any information to or on the Website. We do not knowingly collect personal information from
children under 16. If you are under 16, do not use or provide any information on this Website.
If we learn we have collected or received personal information from a child under 16 without
verification of parental consent, we will delete that information. If you believe we might have
any information from or about a child under 16, please contact us at
privacy@securespace.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including
information:
-
•
By which you may be personally identified, such as name, postal address, e-mail
address, telephone number, or any other identifier by which you may be contacted online
or offline ("personal information");
-
•
That is about you but individually does not identify you, such as your zip code;
or
-
•
About your internet connection, the equipment you use to access our Website, and usage
details.
We collect this information:
-
•
Directly from you when you provide it to us.
-
•
Automatically as you navigate through the site. Information collected automatically may
include usage details, IP addresses, and information collected through cookies, web
beacons, and other tracking technologies.
-
•
From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include:
-
•
Information that you provide by filling in forms on our Website. This includes
information provided at the time of registering to use our Website or requesting further
services. We may also ask you for information when you report a problem with our
Website.
-
•
Records and copies of your correspondence (including email addresses, text messages,
and the mobile number from which you send a text message) if you contact us.
-
•
Your responses to surveys that we might ask you to complete for research
purposes.
-
•
Details of transactions you carry out through our Website and of the processing of your
service orders. You may be required to provide financial information before paying a
bill through our Website.
-
•
Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and
patterns, including:
-
•
Details of your visits to our Website, including traffic data, location data, logs, and
other communication data and the resources that you access and use on the Website.
-
•
Information about your computer and internet connection, including your IP address,
operating system, and browser type.
We also may use these technologies to collect information about your online activities over time
and across third-party websites or other online services (behavioral tracking). We do not honor
Do Not Track signals.
The information we collect automatically may include personal information. It helps us to
improve our Website and to deliver a better and more personalized service, including by enabling
us to:
-
•
Estimate our audience size and usage patterns.
-
•
Store information about your preferences, allowing us to customize our Website
according to your individual interests.
-
•
Speed up your searches.
-
•
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
-
•
Cookies (or browser cookies). A cookie is a small file placed on the
hard drive of your computer. You may refuse to accept browser cookies by activating the
appropriate setting on your browser. However, if you select this setting you may be
unable to access certain parts of our Website. Unless you have adjusted your browser
setting so that it will refuse cookies, our system will issue cookies when you direct
your browser to our Website.
-
•
Flash Cookies. Certain features of our Website may use local stored
objects (or Flash cookies) to collect and store information about your preferences and
navigation to, from, and on our Website. Flash cookies are not managed by the same
browser settings as are used for browser cookies. For information about managing your
privacy and security settings for Flash cookies, see
Choices About How We Use and Disclose Your Information.
-
•
Web Beacons. Pages of our Website and our e-mails may contain small
electronic files known as web beacons (also referred to as clear gifs, pixel tags, and
single-pixel gifs) that permit the Company, for example, to count users who have visited
those pages or opened an email and for other related website statistics (for example,
recording the popularity of certain website content and verifying system and server
integrity).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
information:
-
•
To present our Website and its contents to you.
-
•
To provide you with information, products, or services that you request from us.
-
•
To fulfill any other purpose for which you provide it.
-
•
To provide you with notices about your account, including expiration and renewal
notices.
-
•
To carry out our obligations and enforce our rights arising from any contracts entered
into between you and us, including for billing and collection.
-
•
To notify you about changes to our Website or any products or services we offer or
provide though it.
-
•
To allow you to participate in interactive features on our Website.
-
•
In any other way we may describe when you provide the information.
-
•
For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties' goods and
services that may be of interest to you. For more information, see
Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to
our target audiences. Even though we do not disclose your personal information for these
purposes without your consent, if you click on or otherwise interact with an advertisement, the
advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify
any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy
policy:
-
•
To our subsidiaries and affiliates.
-
•
To contractors, service providers, and other third parties we use to support our
business.
-
•
To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of the Company's
assets, whether as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which personal information held by the Company about our Website users is
among the assets transferred.
-
•
To fulfill the purpose for which you provide it, including without limitation by
sharing any text message and associated meta data (including your name and the mobile
number from which the message was sent) that you send us with our SMS service provider
so that we can respond to and manage customer support requests. Please note that your
text messages and associated meta data are not sold or shared with third parties for
marketing purposes.
-
•
For any other purpose disclosed by us when you provide the information.
-
•
With your consent.
We may also disclose your personal information:
-
•
To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
-
•
To enforce or apply our service terms and other agreements, including for billing and
collection purposes.
-
•
If we believe disclosure is necessary or appropriate to protect the rights, property,
or safety of the Company, our customers, or others. This includes exchanging information
with other companies and organizations for the purposes of fraud protection and credit
risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We
have created mechanisms to provide you with the following control over your information:
-
•
Tracking Technologies and Advertising. You can set your browser to
refuse all or some browser cookies, or to alert you when cookies are being sent. To
learn how you can manage your Flash cookie settings, visit the Flash player settings
page on Adobe's
website. If you disable or refuse cookies, please note that some parts of this site may then
be inaccessible or not function properly.
-
•
Disclosure of Your Information for Third-Party Advertising. If you do
not want us to share your personal information with unaffiliated or non-agent third
parties for promotional purposes, you can opt-out by sending us an email with your
request to
privacy@securespace.com.
-
•
Promotional Offers from the Company. If you do not wish to have your
contact information used by the Company to promote our own or third parties' products or
services, you can opt-out by sending us an email stating your request to
privacy@securespace.com.
We do not control third parties' collection or use of your information to serve interest-based
advertising. However these third parties may provide you with ways to choose not to have your
information collected or used in this way. You can opt out of receiving targeted ads from
members of the Network Advertising Initiative ("NAI") on the NAI's
website.
Text Messages
You may elect to receive text messages from us. Once you opt in, we'll use your name and mobile
number (the "mobile information") to send you text messages about your account and customer
support inquiries. We will share your text messaging originator opt in data and consent status
with Ring Central, which is a business partner that provides us text messaging services, as well
as with the related entities within the SecureSpace family of businesses. You do not have to opt
in to text messages to use our website or services. Standard text messaging charges may apply.
You can opt out at any time by replying with the word STOP, STOP ALL, END, QUIT, CANCEL or
UNSUBSCRIBE. No mobile information will be sold or shared with third parties/affiliates for
marketing/promotional purposes. All the above categories exclude text messaging originator opt
in data and consent; this information will not be sold or shared with any third
parties/affiliates.
Data Security
We have implemented measures designed to secure your personal information from accidental loss
and from unauthorized access, use, alteration, and disclosure. All information you provide to us
is stored on our secure servers. Payment transactions are encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Website, you are
responsible for keeping this password confidential. We ask you not to share your password with
anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the security
of your personal information transmitted to our Website. Any transmission of personal
information is at your own risk. We are not responsible for circumvention of any privacy
settings or security measures contained on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the
privacy policy was last revised is identified at the top of the page. You are responsible for
ensuring we have an up-to-date active and deliverable email address for you, and for
periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us
at:
privacy@securespace.com or via our toll-free number
1-877-693-6223.
Last modified: October 16, 2024
