2023 Budget Truck Rental Review

Are you looking for an affordable truck rental service? Look no further than Budget Truck Rental. As an offshoot of Budget Car Rental, this company has built a strong reputation for offering cost-effective options. With nearly 2,800 locations and an extensive fleet of 30,000 trucks, Budget provides a wide range of choices for both local and long-distance moves. While prices may vary depending on location, truck size, and distance, Budget often provides excellent deals and discounts, making it a popular choice for DIY movers. However, it’s important to note that specific booking preferences are not always guaranteed, which can impact convenience. Despite this, Budget’s low base prices and various discounts, coupled with the option to pay in advance for additional mileage, make it a competitive choice.

What to know about Budget Truck Rental

Now that you have a comprehensive understanding of Budget’s services and pricing let’s delve into a few key qualities of Budget that demand your attention.

The Budget’s mileage rate is one of the lowest.

Budget Truck Rental stands out among other moving truck rental companies regarding mileage rates. In the case of local moves, most companies impose an additional mileage charge on top of the base rental fee. However, there is an exception in the form of Home Depot, which offers unlimited mileage for their small Load ‘N Go truck rentals. Unfortunately, if you require a medium- to large-sized moving truck, Home Depot collaborates with Penske Truck Rental, which entails being subjected to Penske’s mileage rate.

Let’s delve into the specifics of the mileage rates provided by various moving truck rental companies. Budget Truck Rental boasts one of the lowest rates, charging customers a mere $0.47 per mile. Penske Truck Rental charges a significantly higher rate of $1.29 per mile, while U-Haul Truck Rental falls in between at $0.99 per mile.

While Enterprise offers an even lower mileage rate than Budget at $0.20 per mile, it is important to note that their upfront rental price for local moves tends to be approximately $100 higher than Budget. Therefore, despite Enterprise’s tempting mileage rate, Budget Truck Rental ultimately emerges as the most affordable option for local moves. Budget’s exceptionally low mileage rate and unbeatable rental prices solidify its position as the go-to choice for cost-effective moving truck rentals.

Budget offers loading/unloading help.

If you’re renting a moving truck and aiming to save money, you may be prepared to handle all the heavy lifting yourself. However, it’s important to know that alternatives exist to a complete do-it-yourself move. By enlisting the assistance of professional movers, you can expedite your relocation process and avoid potential back pain in the long run. Budget has partnered with HireAHelper, a reputable moving labor company, to offer loading and unloading services to customers. While these services come at an additional cost, they are still more affordable than opting for a full-service move.

Hiring trained professionals to assist you in loading and unloading your belongings provides various benefits, particularly regarding safety. Even if you have experience with moving, entrusting this task to experts reduces the risk of accidents or injuries.

However, if you remain committed to managing the entire move yourself, it’s highly recommended to consult our comprehensive guide on how to load a moving truck. This resource will provide valuable tips, insights, and techniques to ensure an efficient and successful loading process.

Budget’s customer reviews aren’t stellar.

While we have highlighted several positive aspects of Budget, it is essential to acknowledge that the customer reviews for the company are not particularly favorable. Various review platforms such as Yelp and Google Reviews feature numerous customer complaints, including issues with unfriendly customer service, dirty and damaged trucks, and slow response times from roadside assistance.

It is worth noting that customer reviews should not always be taken at face value. Often, individuals are more inclined to share their experiences when encountering negative situations, which can lead to an overall skew of overly critical reviews. Even if a company generally provides satisfactory service, online reviews may not accurately reflect this reality.

However, it is crucial to mention that Budget’s customer reviews are on par with U-Haul’s, considered the worst in the industry. Therefore, it is advisable to approach renting from Budget with caution. While the company’s local rates may be tempting, it is important to consider the potential trade-off of dealing with subpar customer service. Suppose you are willing to invest more for a superior experience. In that case, obtaining a quote from Penske, a reputable moving truck rental company known for its outstanding customer reviews, is advisable.

Budget Truck Rental features and services

Budget Truck Rental offers a range of convenient features and services to meet your moving needs:

  • Long-Distance, One-Way Rentals: Whether moving across the state or to a different city, Budget Truck Rental allows you to rent a truck for a one-way trip, saving you time and hassle.
  • Local, Round-Trip Rentals: If you’re planning a local move and need to return the truck to the same location, Budget Truck Rental offers round-trip rental options to accommodate your needs.
  • Multiple Truck Sizes: From smaller cargo vans to spacious moving trucks, Budget provides a variety of truck sizes to ensure you have the right amount of space for your belongings.
  • Pickup Truck Rental: For smaller moves or transporting specific items, Budget offers pickup truck rentals, providing a practical and versatile solution.
  • Furniture Pads and Hand Truck Rentals: To protect your furniture during transit, Budget Truck Rental offers furniture pads that help prevent scratches and damage. Hand truck rentals are also available to assist with loading and unloading heavy items.
  • Tow Dolly and Car Carrier Rentals: If you need to transport a vehicle along with your belongings, Budget provides tow dolly and car carrier rentals, ensuring a safe and efficient transportation solution.
  • Multiple Coverage Options: Budget Truck Rental offers various coverage options to provide peace of mind during your move. You can choose the level of coverage that suits your needs and preferences.
  • Roadside Assistance: In case of any unexpected issues on the road, Budget’s roadside assistance service is available to provide help and support, ensuring a smooth and worry-free moving experience.
  • Moving Labor (Costs Extra): If you require additional assistance with the physical labor involved in your move, Budget Truck Rental offers moving labor services at an additional cost. This can save you effort and time during the moving process.

Budget’s moving trucks

Budget offers a selection of moving trucks with different sizes to accommodate various needs. While they may have fewer options than their competitors, Budget’s 26-foot truck is just as spacious as any other company’s largest truck, with only a slight variation in cubic feet of space. The added convenience of loading ramps sets Budget’s two largest trucks apart, making transporting heavy furniture into the truck easier.

Truck SizeInternal DimensionsIdeal forCapacityInterior SpaceFuel Tank CapacityMiles per Gallon
Cargo van11 ft. x 4 ft. 5 in. x 6 ft.1 room or a studio apartment3,400 lbs.357 cu. ft.25–14 gallonsGet a Quote
12-foot truck10 ft. x 6 ft. 3 in. x 6 ft.1–2 rooms3,610 lbs.380 cu. ft.35–8 gallonsGet a Quote
16-foot truck16 ft. x 6 ft. 3 in. x 6 ft. 7 in.3–4 rooms4,460 lbs.658 cu. ft.36–10 gallonsGet a Quote
26-foot truck26 ft. x 8 ft. 1 in. x 8 ft. 1 in.5–8 rooms10,000 lbs.1,698 cu. ft.50–10 gallonsGet a Quote

In addition to the moving trucks, Budget also offers pickup trucks in various sizes. However, it’s important to note that these pickups are only available for local moves and smaller tasks like hauling items to the dump or transporting renovation materials from the hardware store. They are not suitable for long-distance moves to another state.

Budget’s auto transport rental equipment

Suppose you are searching for a cost-effective solution to transport an additional vehicle to your new residence. In that case, Budget offers the option to rent their tow dollies or car carriers, allowing you to haul your car behind your moving truck conveniently.

The Budget provides two types of rental equipment for towing purposes: tow dollies and car carriers.

The tow dolly is suitable for front-wheel drive vehicles, as well as all-wheel drive, four-wheel drive, and rear-wheel drive vehicles, with a maximum load capacity of 3,300 pounds for front-wheel drive, and 3,600 pounds for all-wheel drive, four-wheel drive, or rear-wheel drive vehicles.

On the other hand, the car carrier is designed to accommodate all types of towed vehicles, including front-wheel drive, all-wheel drive, four-wheel drive, and rear-wheel drive, with a higher load capacity of 4,055 pounds. The car carrier also has a maximum vehicle width of 6 feet 7 inches and can accommodate vehicles with a maximum length of 12 feet.

It’s important to note that Budget’s tow dollies and car carriers are only available for rent in conjunction with a moving truck rental. These towing equipment options cannot be towed behind any vehicle other than your rented moving truck.

How much does Budget Truck Rental cost?

When moving locally and wanting to keep expenses low by renting a moving truck instead of hiring professionals, one’s go-to option is Budget Truck Rental. In order to provide a fair comparison of moving truck prices, we have gathered a substantial number of quotes from leading companies in the moving truck rental industry.

Our extensive research has revealed that Budget consistently offers lower prices than U-Haul, making them the top choice for local moves. For moves under 100 miles in distance, Budget’s average price stands at an incredibly affordable $27.60, coupled with a mileage rate of $0.47 per mile. The industry average for such moves is $169.65, with a mileage rate of $0.75 per mile. Budget’s local rates are an absolute steal and significantly outperform the competition.

While Home Depot is the only company that can come close to Budget’s local rates, it’s important to note that their competitive prices are limited to their super small Load ‘N Go Trucks. Therefore, if you are moving locally from home with more than one bedroom, Budget remains your best bet.

However, it’s worth mentioning that Budget’s long-distance rates present a different scenario. For moves exceeding 100 miles, Budget’s average price amounts to $2,080, closely aligned with the industry average of $2,077. Although Budget’s long-distance prices may not match Penske’s, they are considered average in the industry.

It’s important to remember that these figures are averages, and Budget can sometimes offer the best rates for long-distance moves, as evidenced by a recent move from Iowa to Texas. Therefore, obtaining quotes from multiple companies is always advisable to ensure you secure the most favorable rates.

Budget pricing

Here are some estimated prices for Budget truck rentals based on distance:

Quotes for Budget’s 26-foot truck rentals

Truck SizeMove DistanceEstimated Cost
26-foot truck50 miles$38.38 + $0.47/mile
26-foot truck463 miles$777.70
26-foot truck1,846 miles$3,029.63
26-foot truck2,060 miles$2,861.33

Quotes for Budget’s 12-foot truck rentals

Truck SizeMove DistanceEstimated Cost
12-foot truck50 miles$21.14 + $0.47 per mile
12-foot truck463 miles$571.63
12-foot truck1,846 miles$1,988.27
12-foot truck2,060 miles$2,179.52

Please note that these prices are estimates and may vary. It is advisable to contact Budget or visit their website for the most accurate and up-to-date pricing information.

Budget cost factors

The cost of renting a moving truck from Budget can vary due to daily fluctuations in supply and demand. It is difficult to provide an exact price until you receive a quote. However, several factors consistently influence the rental price:

  • Move Date: The date you choose can impact the cost of renting a truck.
  • Booking Time: The timing of your reservation can also affect the rental price.
  • Rental Deposit: A refundable deposit of $150 is required. You will receive a full refund if you return the truck in a clean condition, with the same amount of fuel, and within the allotted time. Remember that the deposit may take several weeks to be refunded to your bank account.
  • Taxes: The rental cost does not include applicable taxes, which will be added separately.
  • Mileage: The distance you plan to travel with the rental truck will increase the price.
  • Add-On Rentals and Services: Additional equipment or services you choose to include with your rental, such as moving supplies or accessories, can impact the total cost.
  • Moving Coverage: Opting for insurance coverage or protection plans for your belongings during the move will also factor into the rental price.

For a more comprehensive understanding of how these factors determine your rental price, please refer to our guide on moving costs.

Budget discounts

Budget offers a range of attractive discounts to enhance its already competitive rates, providing customers with substantial savings. Here’s a detailed breakdown of each discount:

US Military Discount: Budget extends a generous 20% discount on truck rentals specifically for United States military members. This discount applies to all truck rentals, allowing military personnel to enjoy significant savings.

AARP Member Discount: AARP members can use Budget’s exclusive discount. They are entitled to a remarkable 20% off their rental costs from Sunday through Thursday. AARP members still enjoy a commendable 10% discount on Fridays and Saturdays, making their weekend travels more budget-friendly.

Police, Fire, and EMT Personnel Discounts: Budget recognizes the invaluable contributions of police officers, firefighters, and emergency medical technicians (EMTs). These dedicated professionals are eligible for a substantial 20% discount for local moves. Additionally, they can still benefit from a commendable 15% discount for one-way moves.

Motor Club Member Discounts: Members of recognized Motor Clubs are also rewarded by Budget. When embarking on a local move, these members can avail themselves of a generous 20% discount. For one-way moves, they are entitled to a commendable 15% discount, making their relocation experience more affordable.

Student Discounts: Budget understands the financial constraints often faced by students. The Budget provides an impressive 20% discount for local moves and a 15% discount for one-way moves to support them in their moving endeavors. This exclusive discount helps alleviate some of the financial burdens associated with moving, allowing students to focus on their studies.

Budget’s Insurance Coverage Plans

Budget offers several moving coverage options to ensure a smooth and worry-free move. While these options may come at an additional cost, they are essential for protecting yourself against unexpected damages and providing peace of mind throughout the moving process.

Let’s take a closer look at Budget’s moving coverage options and what they cover:

Damage Waivers

The Budget provides two types of damage waivers, both of which cover the cost of physical damage to the rented moving truck and towing equipment. These waivers help safeguard you from being financially responsible for any damage that may occur during the rental period. It’s important to note that certain exclusions apply to each type of damage waiver.

  • Physical Damage Waiver: This comprehensive option covers all damage to the truck, relieving you of any financial liability in case of an accident or damage. With this waiver, you won’t have to pay for any damage to the truck, ensuring complete coverage.
  • Limited Damage Waiver: With the limited damage waiver, you are responsible for the first $500 of any damage. Beyond that initial amount, the waiver covers the remaining cost of damage. For instance, if the truck sustains $1,000 in damage, you would pay $500, and the waiver would cover the remaining $500. However, if the damage amounts to only $500, you would be liable for the entire cost.

Supplemental Liability Insurance (SLI)

Supplemental Liability Insurance protects you from third-party claims for property damage resulting from an accident while driving a Budget truck. This coverage extends beyond damages to the rented vehicle and offers additional protection. It is important to note that certain exclusions apply to the SLI coverage. For example, if you violate the terms of your rental agreement by operating the truck in a manner that is not permitted, the SLI may not protect you in such cases.

Personal and Cargo Insurance:

Budget’s personal and cargo insurance provides coverage for two types of damage that may occur in the event of a collision:

  • Bodily injury to you and your passengers: In case of an unfortunate accident, this coverage offers financial support for medical expenses and associated costs incurred due to injuries sustained, ensuring the protection of you and your passengers.
  • Damage to your household goods: During your move, this coverage ensures that your household goods are protected against damage caused by a collision. However, it’s important to note that certain items, such as jewelry, antiques, and firearms, are not included in this coverage. It’s advisable to carefully review the terms and conditions to understand the specific exclusions before embarking on your journey.

Auto Tow Protection:

If you require towing services for a vehicle during your move, Budget’s auto tow protection offers coverage for any damage that may occur to the towed vehicle. This coverage applies if the vehicle is towed behind your Budget truck using a Budget tow dolly or car carrier. It’s important to know that this coverage has a $500 deductible per loss, and certain exclusions may apply.

Roadside Safety Net:

Roadside SafetyNet is Budget’s comprehensive roadside assistance program designed to provide support in various situations. By subscribing to Roadside SafetyNet, you gain access to Budget’s 24/7 roadside assistance hotline, which can be utilized in case of specific events, including:

  • Flat tires: When you experience a flat tire during your move, Budget’s roadside assistance can help you by providing tire replacement or repair services.
  • Lost keys: In the event of losing your keys, the roadside assistance hotline can assist you in gaining access to your vehicle or arrange for a locksmith if necessary.
  • Broken window or windshield: Should your vehicle’s window or windshield become damaged, Budget’s roadside assistance can offer guidance and support to address the issue promptly.
  • Dead battery: If your vehicle’s battery dies, Budget’s roadside assistance can provide jump-start services to help get your vehicle running again.
  • Empty fuel tank: Running out of fuel can be a stressful situation, but with Roadside SafetyNet, you can call the roadside assistance hotline, and they can arrange for the delivery of fuel to your location.

Roadside SafetyNet is Budget’s basic coverage option, and it is highly recommended to include it, even if you choose to forego other types of coverage. You can have peace of mind throughout your move, knowing that help is just a phone call away.

FAQ about Budget Truck Rental

What types of trucks are available for rent?

Budget Truck Rental offers a range of trucks, including cargo vans, pickup trucks, and moving trucks of various sizes. The available options may vary depending on your location.

How much does it cost to rent a truck from Budget Truck Rental?

The cost of renting a truck from Budget Truck Rental depends on several factors, such as the truck size, rental duration, and the distance you plan to travel. It’s best to check their website or contact their customer service for accurate pricing information.

Why doesn’t Budget Truck Rental provide a reservation guarantee?

Budget Truck Rental does not guarantee reservations due to considering truck size, pickup date, and location as preferences rather than firm commitments. They reserve the right to make changes to accommodate their operational requirements. However, if you make a deposit using a credit card, Budget Truck Rental will honor your original rate.

Does Budget Truck Rental offer unlimited mileage?

Unfortunately, Budget Truck Rental does not offer unlimited mileage. You will be charged a per-mile fee if you opt for a local rental. A certain mileage allowance is included for long-distance, one-way rentals, but there is a cap based on the specifics of your move. Any additional distance you drive beyond the mileage cap will incur extra charges.

Does Budget Truck Rental assist with loading and unloading?

Budget Truck Rental does not directly offer assistance with loading and unloading, nor do they assist with packing and unpacking. Instead, they recommend using HireAHelper, which provides hourly moving labor for these tasks.

Can you rent moving trailers from Budget Truck Rental?

Unfortunately, Budget Truck Rental does not offer moving trailers for rent. They solely provide car trailers and tow dollies for transporting vehicles. If you require a trailer to tow behind your car for moving purposes, exploring alternative rental options from other providers specializing in moving trailers is advisable.

Does Budget Truck Rental offer cargo van rentals?

Yes, Budget Truck Rental does offer cargo van rentals in addition to their selection of moving trucks. These cargo vans are considerably smaller than moving trucks and are more suitable for smaller-scale moves, such as relocating from a studio apartment. While they have limited storage capacity, they are a cost-effective choice compared to renting a larger truck.

Are there any age restrictions for renting a truck?

There are typically age restrictions for renting a truck from Budget Truck Rental. The minimum age requirement is usually 18-21, depending on the location and type of truck. Additional fees or restrictions may apply for drivers under 25 years old.

What documents do I need to rent a truck?

Generally, you will need a valid driver’s license, a credit card, and proof of insurance to rent a truck from Budget Truck Rental. Specific requirements may vary, so checking with the company or referring to their website for the most up-to-date information is advisable.

How are the trucks maintained?

Budget Truck Rental has a maintenance program to ensure their trucks are regularly serviced and in good working condition. They conduct routine inspections and address any necessary repairs to provide reliable vehicles to their customers.

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