SecureSpace Self Storage Surprise

SecureSpace Climate Controlled Self Storage in Surprise, AZ.

Reviews

  • Sherry Ladd

    November 2024

    Very helpful.

  • Dan Maki

    November 2024

    Easy and fast to rent a storage room and a very clean facility. the staff is wonderful to work with.

  • Dani Moen

    November 2024

    Miguel and Kerri were so helpful with everything! Had no problem at all!

  • Jack Villa

    October 2024

    Love the wide lanes for ease of parking a large RV. The facility is clean, conveniently located and has great amenities. Staff were kind and helpful. The grounds seem secure. We appreciate that.

  • Marva Villa

    October 2024

    So kind and accommodating! Thanks! Nice facility!

  • Holly Mobley

    October 2024

    Very easy experience, Kerri was very helpful when signing up for my unit. Was an easy process from start to finish

  • Tonya Norton

    October 2024

    Great customer service ! Smooth and easy transition from my old unit . Very friendly staff

  • Tyriq Manley

    October 2024

    Very friendly, nice and affordable. Simple to use and the customer comes first. Would definitely recommend to friends and family.

  • Brittany Smith

    October 2024

    Amazing staff, super helpful and informative. Definitely would recommend this business.

  • Mike Beattie

    October 2024

    Very easy process. Unfortunately my online reservation was not able to be found in store, but the lady at the counter did the best she could to get close to the quoted price. If you have an RV, they offer cleaning facilities that you can access with a credit card. The covered parking area is clean. Large gate for easy access. Helpful staff. Be prepared to pay an admin fee. I assume the entire administration fee is paid to the person at the counter as they have gone out of the way to completely understand the contract and educated me on the details of the contract. So far I have no complaints. I see in other reviews that this company has aggressive price hikes and I assume this is correct as it's a company owned by greedy share holders. If this is the situation then they will continue to have a low retention rate and I'll move on to a new facility. If lucky I'll find a locally owned storage facility to keep the money local. Unfortunately I was in a pinch and didn't have a choice but to us this larger facility.

  • Greg Huber

    October 2024

    Very easy to get sit up. Samantha was really pleasant and helpful.

    Kathy Armstrong

    October 2024

    Carrie is awesome!

    Andee Grentz

    October 2024

    Kerri was AWESOME! She is so helpful and kind and did everything to help me out.

    Kayla McKinstry

    October 2024

    Cody was so easy to talk to and he helped me get a storage so quickly. When under stress of moving he sure did ease my mind with checking one big thing off my plate. Thank you.

    Jennifer sempertegui

    October 2024

    Samatha helped me which I was very happy about she answered all my questions and offered me the best deal she had so I booked my space!

    James Swart

    October 2024

    the people in California were more than helpful. the person on site doesn't like her job or was having a bad day. things worked out well and I am happy with the unit

    Angela Denise

    October 2024

    Kerri was amazing! She was very knowledgeable and answered all my questions. I definitely recommend Secure Storage! I signed for a unit today!!!

    Courtney Drury

    October 2024

    Carrie was a true delight to work with! Such a pleasant experience!

    Gregg Hoge

    September 2024

    Kerri was a great help setting up our storage rental

    Debra Weber Kemmsies

    September 2024

    Kerry, was a pleasure to work with, thank you 😊

    Joe Sena

    September 2024

    Easy to enroll and secure the unit I wanted. Could have provided more information about how the initial charge was going to be split in 2 parts and why. Also, what the total bill monthly would be. The price of the unit is reasonable and I am happy for the convenient location.

    Faith Jones

    September 2024

    Today was the day I got a storage it's affordable the lady who helped is phenomenal thanks for making its easy for me to get what I need done

    Rebecca G

    September 2024

    Cody was very helpful!!!

    Melissa Gutierrez

    August 2024

    Kerri helped us get everything finalized! She was super patient with us and all our questions we had. Her Costumer service skills and kindness made everything flow easy. Thank you Kerri

    Cassie Bix

    August 2024

    Easy and the customer service was awesome!

    Chris Pollock

    July 2024

    Jessica !! You are amazing . You went over and beyond for me and fully took care of me . Excellent customer service , very friendly and professional . I look forward renting from you for a very long time . 5 star !

    Gabriel Martinez

    July 2024

    The agents that help me rent a storage unit were very helpful, very courteous. My experience with secure space was nothing but positive! Would definitely come back again!

    Thenise Press

    July 2024

    Quick and Easy! They show you the space before you sign! The whole process took less than 10 minutes!

    Bridget Johnson

    July 2024

    The two ladies who helped get me set up were the best. Very friendly- thanks for helping me.

    Lisa Riddle

    June 2024

    The staff has been great

    Andrew Grahn

    June 2024

    This self storage is top notch. I would recommend it to all of my friends for their storage needs!

    Arley Valenzuela

    June 2024

    Very helpful when you need it!!! Kind staff, just follow the rules and be respectful!

    KELLY Gradel

    June 2024

    Kerri is great and efficient. She was very knowledgeable and made sure it being my first time doing this that I was all set! Thank you Kerri!!

    B G

    June 2024

    Kerri, took the time and showed me units that fits my needs. Thank you.

    Lynn

    May 2024

    Customer service was excellent. Smooth and easy process. Open until 10pm

    Breahna Hawse

    May 2024

    Great Service!!!!

    Linda Marxer

    May 2024

    Jessica was quick, professional and understanding of my needs.

    Carmen Sedillo

    April 2024

    Jessica, she's a wonderful person

    angelita cornejo

    April 2024

    I had such a great experience with the assistance, I think there prices are reasonable and the storage itself is clean, AC included, O recommend them 💯 percent!!

    Rick Reulecke

    April 2024

    Friendly staff, great experience!

    Dannielle Stempinski

    April 2024

    I chose SecureSpace storage initially for its already high rating of 4.8 and for their discount they had going on as I didn’t need a storage unit for more than a month or two and didn’t want to pay a ton. I had the pleasure of receiving help from Jessica, whom I believe she said was the manager and she was absolutely amazing. She was so sweet, personable, and helped me in every way she possibly could to make sure I was getting the best deal. I haven’t had that good of a customer experience in a while and it was without a doubt one of the best ones I’ve ever had. Thank you so much Jessica, & I hope you get to see this! (:

    Willie Smith

    April 2024

    This place is awesome I had a great time. She showed me everything. The login the keys my storage unit. I'm not disappointed. I think they did a great job.

    Tiffany Wall

    March 2024

    So far so good. Much better than the Public Storage down the street. That place is horrible. But this place has been very friendly so far. Will update after move-in.

    Nelson R Gonzalez

    March 2024

    Fast and easy service, I was done in less than 15 minutes. The online information was exactly as stated, as soon as I reserved unit online I got a call from the store representative, she was very friendly and was able to answer all my questions. Also, I was able to have my services started when I needed.

    Shari Colwell

    March 2024

    Great facility. Awesome staff. Thank you!!

    Edburns Burns

    March 2024

    Fast easy and very nice! Loved it

    Cooper H

    March 2024

    It is clean and everyone is friendly and knowledgeable

    Cheryl Marie

    February 2024

    Jessica and Kaylynn were so friendly and answered all the questions I had! They made the whole process quick and painless, and even gave me a promotional discount!

    Audrey Talbot

    February 2024

    Really easy process from start to finish. Jessica was super accommodating.

    Doug Holt

    February 2024

    Kalynn was extremely helpful getting my storage set-up! It is so uncommon to receive good service anymore, but she really went over and above to assist me. The facility is new & great as well.

Facility Information

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Manager Hours

Mon-Fri:

9:30am - 6pm

Sat:

9am - 5:30pm

Closed:

Sun

Access & Move In Hours

Daily:

6am - 10pm

Self Storage

Secure units where customers can store personal or business items with easy access.

Digital Video Recording

Continuous digital surveillance to ensure the safety and security of stored items.

Pest Control

All units are clean & serviced regularly by pest control professionals to give you peace of mind.

Online Payments Available

Convenient online payment options for customers to manage their storage fees.

Logged Access

Every entry and exit is recorded for security purposes.

Overnight Surveillance

Dedicated security surveillance during nighttime hours.

Climate Controlled Storage

Climate-controlled storage units, ensuring sensitive items remain in stable conditions.

Drive Up Units

Easily accessible units that you can drive up to for convenient loading and unloading.

Parking Units

Designated spots to securely park vehicles, boats, or RVs.

Access Gate

Controlled entry gate to enhance security and monitor who comes and goes.

Multi Building Access

Access to multiple storage buildings within the facility compound.

Touchless Computer Controlled Access

Advanced, contact-free access control for enhanced safety and convenience.

7-day Access

Storage access available throughout the week, offering flexibility for customers.

Carts and Dollies Available

Handy moving tools available for customers to easily transport their items.

ACH and Credit Card Payment Plans

Multiple payment methods, including ACH transfers and credit card payments.

Covered Parking Units

Parking spots with a roof or shade, protecting vehicles from direct sunlight or rain.

Turing Enabled

Additional security patrols to ensure the facility remains safe and secure.

Best Vehicle Storage in Surprise, AZ

Whether you're looking to store your car, boat, trailer, or motorcycle, SecureSpace Self Storage offers a wide range of safe and secure self-storage options for vehicles. Learn more about our facility's available vehicle storage units or find out what size you may need by checking out our vehicle size guide online. If you’re not sure what size vehicle storage you need, just call us.

Car Storage

Looking to store your car for the upcoming season or long term? SecureSpace Self Storage provides the best car storage options in Surprise, AZ. Visit our facility to check out our available car storage options.

Boat Storage

Trying to find the best place in Surprise, AZ to store your boat? At SecureSpace Self Storage, we offer great self-storage options for boats and other vehicles. If you're looking for a safe and secure place for short or long-term boat storage, our facility has you covered. Reserve your spot online or call our storage facility to speak with a member of our incredible staff.

RV Storage

Finding a reliable place to store your RV in Surprise can be challenging. Fortunately, our self-storage facilities in Surprise, AZ, provide an excellent option for storing your RV, whether for short or long-term needs. At SecureSpace Self Storage, we offer secure and safe storage for RVs at a reasonable price. Use our RV size guide or visit our storage facility to explore available RV storage options.

FAQs

Can I rent online?

Yes, we offer a no-contact move-in process. You can reserve, pay, and sign your lease from your phone or computer.

What kind of storage is offered?

We have Covered Parking units available with Covered options

What hours are you open?

Manager Hours
Mon-Fri 9:30am - 6pm
Sat 9am - 5:30pm
Closed Sun

Access & Move In Hours
Daily 6am - 10pm

24/7 Customer Support - phone and chat

What does 24/7 customer support mean?

Our storage facility provides 24/7 customer support to assist you with payments, reservations, and any other inquiries you may have, ensuring your needs are met at any time.

Are there any contracts?

All leases are on a month-to-month basis.

Do I need insurance?

Some type of coverage is required as per our lease agreement.

Do you rent parking for motor vehicles, RVs, boats, or cars?

Yes, we have covered parking for rent at this location.

Do you offer a moving truck?

Sorry, we do not have a moving truck.

Do you offer moving supplies?

Yes, we have various moving and packing supplies available for purchase in our leasing office.

Do you offer special rates?

Yes, special online prices are available on our website every day.

Do you take cash?

We accept cash and major credit cards (Visa, Master, Discover, American Express).

How do I rent a unit?

You can rent on our website 24/7 or in-person at the leasing office during manager hours.

Once I rent a unit, can I pay my bill online or over the phone?

Yes, we offer online payment on our website and over the phone (call the number on our page and press 2 on the phone prompt).

What type of credit card do you accept?

Visa, Master, Discover, American Express

Where are you located?

13930 W Sweetwater Avenue, Surprise, AZ 85379

I need to move out of my unit. How much notice do I need to give to ensure that I do not get charged for an extra month?

Please refer to your rental agreement as this may vary by state.

What is your cancellation policy?

You can cancel your contract at any time by contacting a SecureSpace team member at your location. If you cancel in the middle of a billing cycle, the service will remain active until the end of the cycle, and no further charges will be made. We do ask that if you are moving out, you give us at least 10 days notice before the end of the current month's rental period, as stated in the rental agreement. For detailed information, please refer to our cancellation policy in your lease.

How long does it take to process a refund?

Refunds are typically processed within 5-7 business days if refunding to a credit card. If you are expecting a refund by check, please note that it may take up to three weeks to receive the check by mail. If you do not receive your refund within the expected period, please contact our customer support team for assistance.

SecureSpace Self Storage Surprise
SecureSpace Self Storage Surprise